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What is needed for chatbot? To create an AI chatbot you need a conversation database to train your conversational AI model. But you can also try using one of the chatbot development platforms powered by AI technology. Tidio is one of the most popular solutions that offers tools for building chatbots that recognize user intent for free. This can include customer service and marketing applications, where the chatbots can provide answers to questions on topics such as products, services or company policies. If a customer’s questions exceed the abilities of the chatbot, that customer is usually escalated to a human operator. AI-based chatbots boost operational efficiency and bring cost savings to businesses while offering convenience for customers. Businesses can automate FAQs and reduce the need for human interaction. Here’s how you can get the best out of chatbots. Many worlds leading specialists agreed that soon messengers will be a dead duck without an embedded chatbot. Behind the scenes, it’s possible to detect patterns and trends that can be incorporated into future iterations of the bot and other places where you can use the insights to deliver great customer experiences. Chatbots themselves are cost-saving channels for businesses, so they shouldn’t be expensive to implement either. Look for a chatbot that covers the basic features that your business will require. If all you need is a rule-based chatbot, you don’t need to invest in purchasing or building an AI chatbot. Just like how chatbots are beneficial to business, they are also helpful to customers. This is a baby in the field of AI, and publicly released versions of autonomous AI chatbot technology have been clear failures.